Frequently Asked Questions
We’ve compiled a list of frequently asked questions to help you get the answers you need quickly. If you have more inquiries, feel free to reach out to us directly—we’re here to assist you!
We specialize in surgical, dental, and beauty instruments, offering a wide range of products tailored to meet the specific needs of professionals.
Yes, we offer custom manufacturing services. Share your specifications with us, and we’ll work closely with you to create instruments that fit your exact requirements.
We use high-quality materials such as stainless steel, titanium, and other specialized alloys to ensure durability and precision in all our instruments.
Quality is our top priority. Each instrument undergoes rigorous quality control processes, including multiple inspections and tests, before it is approved for export.
Yes, we ship our products worldwide. We work with reliable global shipping partners to ensure that your order arrives safely and on time.
Production times vary depending on the complexity and quantity of the order. Generally, orders are completed within 4-6 weeks. Custom orders may take longer.
You can place an inquiry directly through our website by clicking the “Make Inquiry” button on the product pages. Alternatively, you can contact us via email or phone.
We accept various payment methods, including bank transfers, PayPal, and major credit cards. Specific details will be provided during the inquiry process.
Yes, we can provide samples for you to review the quality and suitability before placing a bulk order. Please contact us to discuss sample availability and terms.
We stand behind the quality of our products. If you encounter any issues, please contact us within 30 days of receiving your order, and we will work to resolve the matter promptly.
